Shipping Policy

Effective Date: July 5, 2025

At Peeptopin, we are committed to delivering your artwork safely and efficiently. This Shipping Policy outlines our procedures, timeframes, and responsibilities related to domestic and international delivery.

1. Shipping Destinations

We ship our products:

  • Within the United Kingdom

  • Internationally to most major countries

If your location is not supported at checkout, please contact us for custom arrangements.

2. Order Processing Time

  • Standard orders are processed within 1–3 business days.

  • Custom or made-to-order prints may take 3–7 business days.

  • Processing time does not include shipping transit time.

3. Estimated Delivery Times

  • UK: 2–5 business days

  • Europe: 5–10 business days

  • Rest of World: 7–14 business days

Delivery times are estimated and may vary due to customs or courier delays.

4. Shipping Costs

Shipping fees are calculated at checkout based on the destination, package size, and service level. Occasionally, we offer free shipping promotions on select orders.

5. Order Tracking

All shipped orders include a tracking number. You will receive this information via email once your package is dispatched.

6. Packaging

We use durable, eco-conscious materials to ensure your artwork is well-protected during transit. Each item is securely packed to prevent damage.

7. Lost or Damaged Shipments

If your package arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery

  • Provide clear photos (if damaged) or tracking reference (if lost)
    We will arrange for a replacement or refund, depending on the situation.

8. Customs & Import Duties

For international orders, buyers are responsible for any applicable customs fees, duties, or taxes imposed by their country.

9. Contact Information

Peeptopin
78 Argyll Street, Stalisfield Green, United Kingdom
📧 Email: contact@peeptopin.com
📞 Phone: 077 7130 9851