Peeptopin Shipping Policy

Effective Date: January 7, 2025

At Peeptopin, we aim to ensure that your art prints are delivered to you as quickly and safely as possible. This Shipping Policy outlines the shipping methods, rates, and delivery times for orders placed on our website. Please read this policy carefully before making a purchase.

1. Shipping Methods and Delivery Times

We offer a range of shipping options to accommodate different needs and locations. Our standard shipping methods include:

  • Domestic Shipping (within the United States):
    • Standard Shipping: Typically arrives within 5-7 business days after processing.
    • Expedited Shipping: Typically arrives within 2-3 business days after processing.
    • Next-Day Shipping: Available for certain locations for delivery the next business day after processing.
  • International Shipping:
    • International shipping times vary depending on the destination and the shipping method chosen. Estimated delivery times range from 7 to 21 business days depending on the country and customs processes.

Please note that the delivery time provided is an estimate and actual delivery may vary due to factors beyond our control, such as weather conditions or customs delays.

2. Shipping Costs

Shipping costs are calculated at checkout based on the following factors:

  • Shipping Method: The type of shipping selected (Standard, Expedited, or Next-Day).
  • Destination: The shipping address, including domestic and international locations.
  • Weight and Size of Items: The overall weight and size of the items in your order may affect shipping costs.

Customers will be able to review the shipping cost before completing the purchase at checkout.

3. Order Processing Time

Orders are typically processed within 1-2 business days after payment has been confirmed. Please note that business days are Monday through Friday, excluding holidays.

For orders placed on weekends or holidays, processing will begin on the next available business day.

4. Order Tracking

Once your order has been shipped, we will send you a confirmation email with a tracking number so you can monitor the progress of your package. You can also log into your Peeptopin account to check the status of your order.

5. Shipping Restrictions

Currently, we offer shipping to the United States and most international destinations. However, some countries or regions may have restrictions on certain products, or shipping may be unavailable due to carrier limitations. If we are unable to ship to your location, we will notify you and offer alternatives.

6. Packaging

We take great care in packaging our art prints to ensure they arrive in perfect condition. Each item is carefully wrapped, and we use protective materials like bubble wrap and sturdy boxes to prevent damage during transit.

7. Shipping Delays

While we strive to fulfill all orders in a timely manner, there may be occasional delays due to factors beyond our control, such as:

  • Severe weather conditions
  • Postal service disruptions
  • Customs processing delays for international orders

If your order is delayed, we will do our best to keep you informed and help resolve any issues.

8. Lost or Damaged Packages

In the unlikely event that your package is lost or damaged during shipping, please contact us immediately at info@peeptopin.com or call (352) 748-2453. We will work with you to resolve the issue, either by arranging a replacement or issuing a refund, depending on the circumstances.

If your package is damaged upon arrival, please provide photos of the damage to help us process your claim.

9. Customs and Import Duties (International Orders)

For international orders, please be aware that customs duties, taxes, and fees may apply depending on the destination country. These charges are the responsibility of the customer and will be collected upon delivery. We recommend checking with your local customs office to determine the exact fees before placing your order.

10. Changes to Shipping Policy

Peeptopin reserves the right to modify or update this Shipping Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage customers to review this policy regularly to stay informed about any modifications.

Contact Information

If you have any questions or concerns about our Shipping Policy, or if you need assistance with an order, please contact us:

Thank you for shopping at Peeptopin. We look forward to delivering beautiful art prints to your doorstep!